FAQ Support

❓ Baby Hippo Toys – Frequently Asked Questions

1. What kind of toys do you sell?

We specialize in safe, fun, and development-friendly toys for babies and toddlers. Our collection includes plush toys, teethers, educational toys, wooden toys, and activity sets designed to support learning through play.

2. Are your toys safe for babies?

Yes! Safety is our top priority. All our toys are made from non-toxic, baby-safe materials and comply with international safety standards. We carefully test everything before it reaches your little one.

3. What age group are your toys suitable for?

Our toys are designed for newborns up to toddlers (0–3 years). Each product page clearly lists the recommended age range.

4. Do you offer eco-friendly toys?

Absolutely. We have a range of eco-conscious toys made from organic cotton, sustainably sourced wood, and BPA-free materials.

5. How long does delivery take?

Delivery usually takes 3–7 business days, depending on your location. You’ll receive tracking details once your order ships.

6. Do you ship internationally?

Yes, we do! Shipping times and costs vary depending on your country. Please check our shipping policy for details.

7. What is your return policy?

We want you (and your baby!) to be happy. If you’re not satisfied, you can return unused items in their original packaging within 30 days of delivery for a refund or exchange.

8. How can I track my order?

Once your order is shipped, we’ll email you a tracking number so you can follow your package’s journey.

9. Do you offer gift wrapping?

Yes! We offer cute gift wrapping options—perfect for baby showers, birthdays, and special occasions.

10. How can I contact Baby Hippo Toys?

You can reach us anytime at support@babyhippotoys.com or through our Contact Us page. Our customer care team is always happy to help!