Terms & Condition

Welcome to Baby Hippo Toys! These Terms & Conditions ("Terms") govern your use of our website, products, and services. By visiting or shopping on our website, you agree to follow these rules.

1. Who We Are

Baby Hippo Toys is an online store offering toys and products for children.
If you need help, you can reach us at:

2. Using Our Website

By using our website, you agree that:

  • You are at least 18 years old or using the site under adult supervision.
  • You will use the site only for lawful purposes.
  • You will not misuse, copy, or harm the site or its content.

3. Orders & Payments

  • All prices are listed in your local currency unless otherwise stated.
  • We accept secure payments through trusted third-party providers.
  • Once you place an order, you will receive a confirmation email.
  • We reserve the right to cancel or refuse any order for any reason (e.g. out of stock, incorrect pricing).

4. Shipping & Delivery

  • We aim to ship your order as quickly as possible.
  • Shipping times and costs will be shown at checkout.
  • Baby Hippo Toys is not responsible for delays caused by shipping carriers.

5. Returns & Refunds

If you're not happy with your order, we’ll do our best to make it right.

  • You may request a return or exchange within 14 days of receiving your item.
  • Items must be unused and in original packaging.
  • Some items (e.g. clearance or personalized products) may be non-refundable.
  • To start a return, contact us at babyhippotoys@gmail.com

6. Intellectual Property

All content on this site (including logos, images, text, and designs) belongs to Baby Hippo Toys or our partners.
You may not use or copy our content without permission.

7. Limitation of Liability

We do our best to provide safe, quality toys and a smooth shopping experience. However:

  • We are not liable for any direct, indirect, or incidental damages resulting from the use of our website or products.
  • All toys should be used under adult supervision and according to age recommendations.

8. Changes to These Terms

We may update these Terms occasionally. Updates will be posted on this page with the new date.
By continuing to use our website, you accept the updated Terms.

9. Governing Law

These Terms are governed by the laws of Portugal (or your relevant legal jurisdiction if different).

Thanks for choosing Baby Hippo Toys! 🦛
We’re here to bring smiles to little faces—and peace of mind to parents.